Frequently Asked Questions
Find answers to common questions about our services, facility, and how we keep your pup happy and safe.
General Questions
Everything you need to know about K9 Clubhouse, our facility, and how we care for your dog.
24/7 on-site staff, lower dog volume by design, no breed or size discrimination, and no nickel-and-diming. Every dog is temperament-assessed to build a cohesive dog daycare pack and supervised by trained staff in canine body language.
Just drop in for a tour of the facility. Tours typically last about 30 minutes.
Daycare Hours: Drop-off is from 6:30 AM–10:00 AM, and pick-up is from 4:00 PM–6:30 PM.
Boarding Hours: Check-in runs like a hotel in the afternoon from 3:00 PM–6:30 PM. Check-out is in the morning from 9:00 AM–12:00 PM. Early check-in and late check-out outside of these hours are also an option; just let us know when you book.
Absolutely. Clients who pay for report card add on receive updates. Clients are also welcome to call and find out how their pet is doing.
Services & Pricing
Learn about our Dog Daycare, Dog Boarding, Dog Training, and Dog Grooming services, along with membership options.
We offer premium dog daycare, overnight dog boarding, behavioral dog training, and professional dog grooming. Each service is designed with your dog's safety, enrichment, and comfort as the top priority.
Our membership plans provide discounted rates on dog daycare and dog boarding, priority booking, complimentary dog grooming add-ons, and access to exclusive member events.
A typical day at K9 Clubhouse is a continuous, self-paced flow in our 3,000 sq ft indoor space where dogs play and rest together as a full, harmonious pack while our staff actively manages energy levels and guides overstimulated pups to quick, comfortable breaks.
Yes, we offer both group classes and private one-on-one dog training sessions. Our trainers specialize in balanced training methods, covering everything from basic obedience to behavioral modification and reactive dog management.
Yes. We offer multi-dog discounts for families with more than one pup. Contact us for details on our sibling packages, which apply to both daycare memberships and boarding stays.
Safety & Requirements
Your dog's safety is our top priority. Learn about our requirements, protocols, and health standards.
Yes, for daycare only. Every new daycare guest must complete an initial assessment day to ensure they can play cohesively in our large pack environment. Traditional boarding stays do not require a temperament assessment.
All dogs be spayed or neutered for daycare only after 6 months of age. This is not a requirement for boarding.
For dog daycare, all dogs must be spayed or neutered once they reach 6 months of age. This is not a requirement for boarding; we welcome unaltered dogs for overnight boarding stays.
Our staff is trained in pet first aid and CPR. All dogs' emergency contacts and vet information are on file. In the rare event of a medical concern, we contact you immediately.
We maintain a low staff to dog ration number during play sessions, which is significantly lower than industry standards. This allows our handlers to closely monitor body language, energy levels, and social interactions at all times.
All of our dogs play together as one big, carefully supervised pack. We never split them into separate groups. Every dog passes a temperament evaluation before joining, and our staff stay on the floor at all times, reading body language and stepping in early.
Careers
Requirements vary by position. We generally look for a real passion for dogs, reliability, and a willingness to learn.
Yes. Every new team member goes through a full onboarding program.
Yes. Eligible team members can bring their well-socialized dogs to work.
Initial phone screen, in-person interview, and a hands-on working interview.
Definitely. Many of our current managers and senior specialists started in entry-level positions.
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Yes. We do not discriminate by breed or size. Every dog goes through a temperament evaluation so we know they will thrive in our pack.
No. We have on-site staff 24 hours a day when dogs are in the building.
All of our dogs play together as one big, carefully supervised pack. We never split them into separate groups. Every dog passes a temperament evaluation before joining, and our staff stay on the floor at all times, reading body language and stepping in early.
Current vaccinations, a temperament evaluation, and a short intake about routine and feeding. We will walk you through it when you book.
How It Works
Our trained staff observe your dog in a controlled environment, evaluating their socialization skills, stress responses, and energy levels. The assessment typically takes 30 minutes and is completely free.
It can happen as quickly as your first visit. If your dog passes the assessment and meshes well with the pack, they can stay for their first full day. For dogs needing a slower introduction, we will pace the integration over a few days to ensure they feel safe.
Not every dog is a fit for group environments, and that is okay. We still offer private boarding or day boarding for dogs who just need to hang out for the day, and one-on-one training options to provide a more individualized approach.
Absolutely. We encourage all prospective members to pop in during our open hours for a transparent look at our facility.
Daycare Hours: Drop-off is from 6:30 AM–10:00 AM, and pick-up is from 4:00 PM–6:30 PM.
Boarding Hours: Check-in runs like a hotel in the afternoon from 3:00 PM–6:30 PM. Check-out is in the morning from 9:00 AM–12:00 PM.
Service — Dog Boarding
Each day includes 5 potty walks, individual attention from our staff, supervised outdoor time, and rest periods in their private suite. Add-ons such as private play or group play are also available.
Absolutely. We encourage bringing your dog's regular food to maintain their diet. You're welcome to bring a favorite toy or blanket to help them feel at home.
We use calming techniques and gradual introduction protocols to help anxious dogs feel safe and settled.
Boarding check-in is like a hotel between 3:00 PM and 6:30 PM. Check out is in the morning from 9:00 AM and 12:00 PM. Since we are staffed around the clock, check-in and check-out times outside of these hours are available upon request.
Service — Dog Daycare
Our team carefully reads your dog's social cues and baseline comfort level to ensure they enjoy a large group setting.
All of our dogs play together as one big, carefully supervised pack. We never split them into separate groups. Every dog passes a temperament evaluation before joining, and our staff stay on the floor at all times, reading body language and stepping in early.
Don't worry! Pups who prefer private spaces are still eligible for private dog suite boarding and our dog training services.
Dog daycare drop-off is from 6:30 AM to 10:00 AM, and pick-up is from 4:00 PM to 6:30 PM. Early check-in and late check-out outside of these hours are also an option; just let us know when you book.
Service — Dog Grooming
It depends on your dog's breed and coat type. Generally, every 4-8 weeks is recommended. We'll advise you on the ideal schedule during your first visit.
Yes. Our groomers take a patient, gentle approach with every dog. We can schedule extra time for nervous pups.
We use only premium shampoos and conditioners that are safe for all dog skin types.
Absolutely. Many members drop off for dog daycare and add grooming to the same visit. Your dog will enjoy play, enrichment, and come home looking their best.
Service — Dog Training
We use balanced dog training and science-based techniques. No aversive tools. No punishment-based methods. Just effective, humane training that builds trust.
Dog Training programs are 3 weeks (board and trains), with on-going availability as needed.
Yes, we offer both private one-on-one Dog Training sessions and small group classes.
Absolutely. Many clients combine training with dog daycare for integrated behavioral reinforcement in a real social environment throughout the day.
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Membership gets you unlimited daycare. Drop off anytime between 6:30 AM and 6:30 PM, Monday through Saturday. Members also get 10% off grooming services, and every pup gets a free birthday cookie on their special day.
Yes. We welcome all dog breeds and sizes. Every dog must pass our temperament evaluation so we know they will thrive in our pack.
Dog daycare drop-off is 6:30 AM–10:00 AM and pick-up is 4:00 PM–6:30 PM. Dog boarding check-in is 3:00 PM–6:30 PM and check-out is 9:00 AM–12:00 PM. Early check-in and late check-out outside of these hours are also an option; just let us know when you book.
All of our dogs play together as one big, carefully supervised pack. We never split them into separate groups. Every dog passes a temperament evaluation before joining, and our staff stay on the floor at all times, reading body language and stepping in early.
The Clubhouse
Absolutely. We encourage all prospective members to pop in during our open hours for a transparent look at our facility for your dog.
Our facility was designed with years of experience. From anti-microbial surfaces to abundant natural sunlight, every detail serves your dog's physical well-being and peace of mind.
Yes. Every area, from play spaces to dog boarding suites, is individually climate-controlled.
We use hospital-grade, pet-safe cleaning protocols throughout the day. All surfaces are anti-microbial.
We have 24/7 on-site staff, security cameras in all areas, secure entry points, and strict temperament vetting for every dog in our care.